DuffyConnors' Professional Rules of Engagement

Balancing the formal Rules of Disciplinary Conduct with the necessity of maintaining zealous advocacy and representation on behalf of our clients, DuffyConnors is committed to the following Professional Rules of Engagement, governing the conduct of our firm, its partners, attorneys, and support staff:

  1. All persons, whether opposing litigants, counsel, court personnel, or client contacts, shall be treated with civility, courtesy, and dignity. 
  2. Advocacy and zealous representation are compatible with professional courtesy and civility.
  3. Communications, whether by telephone, email, or correspondence demand attention, and prompt responses.
  4. Communications, whether oral or written, demand civility and courtesy.
  5. Schedules, both personal and professional, warrant respect. Reasonable requests for scheduling accommodations compel responsible agreements regarding meetings, depositions, hearings, and trial dates, absent adverse or material effect on client’s interest.
  6. Punctuality evidences professionalism, the converse of which is disrespectful.
  7. Professional rules advance order and decorum. Rules are necessary to eliminate surprise, and to ensure fairness.
  8. Seek the elimination or resolution of differences through negotiation, in avoidance of unnecessary time and expense.
  9. Every case is about the client, and not the attorney. Prosecuting or defending the case must always be about the client’s best interests, and not about professional superiority.
  10. Our staff remains committed to expanding its knowledge in all related practice areas. The goal of all staff members is to develop the requisite experience and skills to best serve our clients.

Firm hours:
M-F 8 a.m. - 5 p.m.

610.524.2100